Obtaining support from Habor Breeze Customer Support

Harbor Breeze is distributed by Lowe’s. They import the fans from China. If you do some research online on community forums, you’ll find this echoed and discussed in most places. [AdSense-A]

People who are familiar with Ceiling Fans may sometimes tell you to buy from a dealer, instead of buying a house brand like Harbor Breeze. This is a recurring theme online if you read information and posts from ceiling fan enthusiasts. This is because at times, it can become downright difficult to obtain replacement parts from Harbor Breeze.

Thankfully, there is a 1-800 number that you can call for support.

Lowe’s customer support phone for Harbor Breeze: 1.800.643.0067

Harbor Breeze Logo
We get inquiries from site visitors all the time, asking for help for the phone number for Harbor Breeze support. We have the phone number posted on this page. Did you find that this phone number helped you to find support for your Harbor Breeze fan? Post a comment and let us know.

Hours of Operation:

Monday to Saturday
7 am to 1 am EST
Sunday 10 am to 9 pm EST

Harbor Breeze Remote App

Harbor Breeze Remote App
You can download an app for your phone that works just like a Harbor Breeze remote, without the hardware.

It is now possible to control your ceiling fan from your smart phone. If you have a smart phone, like an iPhone, Samsung Galaxy or other, you too can control the ceiling fan from your phone. You can even control multiple fans. These days there are so many different apps available and ways to control different media, and forms of electronics from your phone.

This new evolution of being able to interact digitally with the world around us is popularly being called, “the Internet of Things” or IOT. This is changing the way that we interact and use electronics in our day to day lives.

The way this works is, the phone app will connect to your fan via Bluetooth. “But my fan does not have Bluetooth!” you may cry. Well, don’t worry. Ceiling fans aren’t built with Bluetooth in mind. So in order to make this work, you’ll need the Home Depot Bluetooth Remote.

If you have this remote, the phone app can pair with the remote in order to control the fan’s settings.

It will be possible to turn the fan power on, change the speeds, change the dim, etc. All of the same functions you can do with the Bluetooth remote, you will be able to do with the phone app as well.

In recent years, there now is a phone app for just about everything! This is another one of those examples.

There are also many universal remotes that you can use for the same purpose. It may also make sense to just use the remote, since you need one of those with Bluetooth anyways to make this idea work!


The nice thing about using the app is that it eliminates the need for hardware. Losing a remote is a common issue, and buying new replacement remotes all the time can become an expensive venture. Once the app is synced up with your ceiling fan, it becomes as simple as if you were just using your phone to talk to your friend.

It is also possible to connect these functions with a home automation system as well.

Requirements for Wi-Fi Ceiling Fan Remote Control or Remote Control App

If you are purchasing a kit with a receiver that needs to be installed into your fan – like a smart home Wi-Fi ceiling fan remote control receiver kit – then you will need to have Wi-Fi in your home. This means you need to have a broadcast point that is broadcasting a wireless “SSID” in your home. So if you have a Wi-Fi router that will work. In many cases, your Internet Service Provider will provide you with a home gateway that broadcasts the signal. Long story short, if you already have Wi-Fi in your home then purchasing a smart Wi-Fi home ceiling fan kit will not be a problem. However if you don’t have Wi-Fi in your home, then it becomes an issue where you need to have that too.

With all of that being said, you need Wi-Fi in your home if you’re converting your fan using a smart Wi-Fi home kit for your ceiling fan. If you’re not doing that, and just want to download an app to control your fan, you have the option of downloading one that uses InfraRed. You can download the app over cellular data too if you really don’t have Wi-Fi at home, however most homes that have Internet today also have Wi-Fi, so likely shouldn’t be a problem unless you’re in a remote area where you can’t get Internet installed in your home.


Introduction to Harbor Breeze Ceiling Fans

Hello and welcome to the Harbor Breeze Ceiling Fan Resource Website. We endeavor to build this website to be helpful, and offer troubleshooting and other useful information. We also have a much larger master website, which has long troubleshooting guides and other information. This also includes ceiling fan parts for Harbor Breeze fans, manuals and downloadable PDFs.


Many parts for Harbor Breeze fans can be found at Lowe’s. Lowe’s is the only retail outlet that sells Harbor Breeze. The fans are imported from China. We list a 1-800 number on the site that you can call for help or support when you need it.

Lowe’s customer support 1-800 has specific hours that it can be reached during the week. Another good place to obtain support is the Home Depot community forums.

Installation instructions are also included here on the Resource Website. Installation of a Harbor Breeze Ceiling Fan generally does not take very long – usually no more than an hour. If you’re good at it, it could take you only a half hour. Not bad, right?