If you have a warranty issue with your fan, you’ll need to contact Lowe’s. Knowing whether your fan is in warranty or not is the first step. There’s a few ways you can do that:
- The warranty of the fan may be mentioned on the original box, or in the manual.
- You can call customer support with the serial number to check if the fan is still under warranty.
- Extended warranties can sometimes be purchased at the store, along with the fan at the time of purchase.
Warranties generally will cover the motor. Some other parts of the fan may be covered under warranty. If you need warranty support, you need to reach out to Lowe’s directly. Harbor Breeze is a store brand that belongs to Lowe’s. They import the fans directly from China and there is no where else to provide these warranty services but them, as they are the only ones who have access to these fans.
Hours of Operation for Lowe’s customer support:
Monday to Saturday
7 am to 1 am EST
Sunday 10 am to 9 pm EST